Confirm the source
Keep the public profile link, direct submission or other record that shows where the feedback came from and when it was provided.
Verified customer feedback
Customer reviews
Customer feedback is useful when the source is traceable, the customer has permission to share it and the published wording preserves the original meaning. No rating, quotation or review count is shown without verified records.
Current status
No invented reviews or ratings
The supplied project material does not include approved testimonials or linked public review profiles. This page remains noindexed until real review sources are connected and checked.
How customer comments should be handled
Source, permission and context protect both the customer and the usefulness of the feedback.
Respect permission and privacy
Publish names, property details, photographs and quotations only to the extent the customer has approved.
Preserve the meaning
Correct obvious formatting without turning a customer’s comment into a stronger claim about results, cost or service.
Read beyond the rating
A useful review identifies the part of the experience the customer can speak to: communication, inspection, estimate clarity, property care, schedule updates, approved changes or final cleanup.
Reviews do not replace current insurance, WorkSafeBC information, product documents, warranty terms or a written scope for the property under consideration.
Questions about customer reviews
These answers explain what is verified and how feedback can support a responsible hiring decision.
Are customer ratings or testimonials published here?
Not until a source and permission are confirmed. The supplied materials do not include verified review text, ratings or public profile links, so none are invented.
What makes a review useful for a roofing decision?
Look beyond the star rating for details about communication, diagnosis, scope clarity, site protection, change handling and closeout. A review is more relevant when the building and work are reasonably comparable.
Can a customer request a correction or removal?
A customer should use the contact route and identify the review source, date and requested change. Roofing Star should verify identity and source ownership before altering or removing published content.
Share feedback with clear context
Use the contact route to identify the project, the part of the experience you are commenting on and whether Roofing Star may publish your name or wording. The source and permission should be confirmed before anything appears publicly.
